About the Hampton Inn by Hilton Hallandale Beach | Aventura

Hampton Inn by Hilton Hallandale Beach Aventura is an energetic, welcoming and friendly hotel. It’s convenient location between Fort Lauderdale and Miami, provides the ideal setting for business and leisure travelers. The 8 story, 151 guestroom property has over 1,800 square feet of flexible event space and is steps from Gulfstream Park & Casino, Aventura Hospital and just minutes away from Aventura Mall, Hard Rock Stadium and Beaches.

Owned and operated by Turnberry, the Hampton Inn by Hilton Hallandale Beach Aventura is located at 1000 S Federal Hwy, Hallandale Beach, FL. To learn more, visit the official Hampton Inn Hallandale Beach website hereor follow the hotel on social media via Facebook, Instagramand Twitter.

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short- and Long-Term Disability, International Travel Perks, Weekly Pay, Free-Parking, Team Member Recognition Events, Outings and much more! Most benefits are available after 30 days of fulltime employment.

Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer.

Position Overview:

As Front Desk Supervisor you provide guest service at the front desk while using standards of service. Verify accuracy of guest accounts by balancing departmental income, run computerized update and compile, mathematically verify and record all revenue produced by the hotel’s operation. Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures.

Essential Job Functions:

• Review all Front Desk agents’ work. Audit and reconcile, if necessary, post any corrections. Separate the work accordingly and balance all work, using computer systems, i.e. Excel.
• Print necessary reports; Close end of the day on all applicable computer systems
• Reconcile outlet work and separate the checks by type of payment
• Ensure that all rebates are properly logged
• Ensure the house hospitality checks post and correct for balancing purpose but must be separated
• Log house charges and close accounts
• Organize and compile paperwork as needed
• Timely and appropriate communication with management and local authorities during an incident or emergency.
• Represent hotel management during the graveyard hours.

Qualifications and Requirements:

• One (1) years or more years of Hotel Front Desk Experience Required
• Hilton Supervisory Experience Preferred
• OnQ PMS Experience Preferred
• Two – Four-year degree in hospitality or other business-related field preferred
• Flexible schedule availability, required to work days, nights, overnight shifts, including weekends and holidays
• Ability to multitask and handle stress in busy periods
• Employee is required to stand, walk, for prolong periods of time
• Ability to frequently lift and/or move up to 50 lbs., to handle guests’ packages or luggage
• Must have good near and far vision, including ability read and interpret written instructions/directions
• Ability to communicate effectively with guests and co-workers, communicate via 2-way radio
• Ability to distinguish smells
• Duties mainly performed indoors
• Must be able to hear, moderate noise level

Job Type: Full-time

Pay: $18.50 - $21.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overtime
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel Front Desk Supervisor: 1 year (Preferred)
• Hotel Front Desk Agent: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person